From enquiry to recovery

Our Full-Service Medical Journey Support

A clear, traceable process with dedicated support at every stage.

Before entry

1.Pre-Diagnosis Medical Service process

2.Patient fills in and confirms the "Patient Information Authorization Agreement"

3.Patient fills in and confirms the "Patient Information Registration Form"

4.Service provider receives and reviews patient's pre-diagnosis medical material with organized service

5.Pre-diagnosis medical translation service

6.Pre-diagnosis medical planning service

7.Pre-diagnosis medical consultation service and  medical process consultation and review Service

8.Pre-diagnosis medical assessment and plan matching service

9.Pre-diagnosis hospital and expert precise matching service

10.Signing and confirmation of the "International Medical Online Consultation Service Fee Confirmation Sheet"

11.Full payment of online consultation service fee

12.Online remote consultation or remote MDT consultation

13.Post-consultation medical translation service

14.Confirmation of medical intention after consultation

15.Hospital and expert precision matching service before medical treatment

16.Signing and confirmation of "Medical Tourism Service Item Confirmation Sheet"

17.Medical Tourism Service Fee Estimate Letter

18.Signing and confirmation of "Medical Tourism Service Fee Confirmation Sheet"

19.Full payment of medical tourism service fee

20.Hospital experts appointment assistance service

21."Medical Tourism Service Appointment Letter"

22.Medical tourism visa assistance for overseas patients seeking medical treatment in China

23."Medical Tourism Service Invitation Letter"

24.Assistance in processing medical visas for patient's companies

25.Accommodation booking and Pre-trip guidance / exclusive butler service for guidance and booking

26.Airport pick-up service

During the stay in China

1.Gold health butler exclusive medical escort service

2.Assistance in handling hospital admission procedures for patient

3.Hospital medical translation escort service

4.Assist patients in booking specialist outpatient services

5.Assist patients to make inpatient appointments

6.Assist patients in making appointments for surgeries or doctor services

7.Assistance in handling the discharge procedures for patients

8.Assist patients with medical expenses payment and refund guidance services

After returning

1.Assist in organizing medical records and medical orders

2.Medical translation service for medical records after medical treatment

3.Medical report interpretation service

4.Assistance in processing medical fee notarization for patient

5.Airport drop-off service

6.Follow-up services(whole course patient management

7.Expert video consultation