Customized services for medical tourism in China
International patients supported: 500+
Dedicated medical journey support: One-to-one
Connect with accredited medical institutions selected for clinical expertise, international services and patient-centered care.
Hospital Introduction: Shanghai Pulmonary Hospital, founded in 1933, covers an area of approximately 126,000 square meters. It is a world-leading tertiary-level Class A hospital specializing in thoracic diseases, with 13 clinical departments, 1,200 beds, 12 dedicated thoracic surgery operating rooms, and multiple pulmonary interventional catheterization rooms. It performs 16,000 thoracic surgeries and 133,000 interventional pulmonary tumor and respiratory interventional procedures annually. Its thoracic surgery and respiratory medicine departments have consistently ranked among the top in the world in CMI ratings for many years.
Renji Hospital, affiliated with Shanghai Jiao Tong University School of Medicine, was founded in 1844, covering a total area of approximately 338,000 square meters. It was the first comprehensive tertiary-level Class A Western medicine hospital established after Shanghai opened to foreign trade. It has 54 clinical and medical technology departments, 2,750 beds, 40 standard operating rooms, and a dedicated pediatric liver transplant unit. It performs 19,000 surgical procedures annually, and 45,000 liver transplants and rheumatoid arthritis interventional treatments. Its pediatric liver transplantation department has ranked first globally in the CMI index for 11 consecutive years.
Ruijin Hospital, affiliated with Shanghai Jiao Tong University School of Medicine, was founded in 1907 and covers an area of approximately 420,000 square meters. It is a large-scale tertiary-level general hospital ranking among the top five in China, with 48 clinical departments, 2,742 beds, 46 multidisciplinary operating rooms, and a proton therapy center for tumors. It performs 23,000 surgical procedures and 57,000 hematological and endocrine interventional treatments annually. Its hematology and endocrinology departments consistently rank among the top in the country in terms of CMI (Common Medical Indicators).
Shanghai Pulmonary Hospital, founded in 1933, covers an area of approximately 126,000 square meters. It is a world-leading tertiary-level Class A hospital specializing in thoracic diseases, with 13 clinical departments, 1,200 beds, 12 dedicated thoracic surgery operating rooms, and multiple pulmonary interventional catheterization rooms. It performs 16,000 thoracic surgeries and 133,000 interventional pulmonary tumor and respiratory interventional procedures annually. Its thoracic surgery and respiratory medicine departments have consistently ranked among the top in the world in CMI ratings for many years.
Beijing Jishuitan Hospital, affiliated to Capital Medical University, was established in 1956. It is a tertiary grade A general hospital with orthopedics and burn treatment as its key specialties. It has successively become the Fourth Clinical Medical College of Peking University, a clinical teaching hospital of Tsinghua University, an affiliated hospital of Capital Medical University, and the Seventh Clinical Medical College. It has taken the lead in establishing the Capital Medical University Bone Science Academy and the Burn and Wound Repair Department.
In 1959, the Beijing Trauma Orthopedics Research Institute was established, and in 2002, it became the Beijing Trauma and Burn Emergency Rescue Center. The hospital has 7 national clinical key specialties including orthopedics, hand surgery, burn treatment, sports medicine, emergency department, intensive care unit, and cardiovascular internal medicine.
Peking Union Medical College Hospital was established in 1921. It has four hospital campuses, with a total construction area of over 620,000 square meters and an open hospital bed capacity of over 2,000.
The hospital has 4,300 on-duty staff. It has departments such as Oncology Department, MICU, Geriatrics Department, General Surgery Department, Orthopedics Department, Cardiovascular Surgery Department, Thoracic Surgery Department, and pediatric, neurology, cardiology, and infectious disease departments, which are all national clinical key specialties.
The Fuwai Hospital of the Chinese Academy of Medical Sciences was established in 1956, with a total area of approximately 55,000 square meters. This hospital is the largest center for diagnosing and treating cardiovascular diseases in China and even globally, featuring 47 wards, 1,725 beds, 32 operating rooms, and 24 catheterization rooms. Every year, it performs 22,000 cardiovascular surgeries and over 59,000 various cardiovascular interventional surgeries. Its CMI rating has consistently ranked first in the country for five consecutive years.
The Cancer Hospital,Chinese Academy of Medical Sciences is the first specialized cancer hospital in China, established in 1958. The hospital has 5 national key disciplines and 6 national clinical key specialties, and possesses world-class and leading cancer diagnosis and treatment technologies in China. The hospital receives over one million outpatient visits annually and performs over 30,000 surgeries each year. The five-year survival rate of treated patients, average hospital stay, proportion of four-level surgeries, and case combination index, among other quality evaluation indicators, rank first among all cancer specialized hospitals in China.
Established in 1941, Nanfang Hospital, Southern Medical University covers a total area of approximately 458,000 square meters. It is a leading comprehensive tertiary hospital in South China, with 52 clinical and technical departments, 2,225 beds, 38 standard operating rooms, and specialized centers for nephrology and gastroenterology. The hospital performs around 28,000 surgical procedures annually and provides treatment to 3.3 million patients in nephrology, digestive interventions, and trauma care. Its departments of Nephrology and Gastroenterology consistently rank among the top tier nationwide in terms of CMI (Case Mix Index) ratings.
1.Pre-Diagnosis Medical Service process
2.Patient fills in and confirms the "Patient Information Authorization Agreement"
3.Patient fills in and confirms the "Patient Information Registration Form"
4.Service provider receives and reviews patient's pre-diagnosis medical material with organized service
5.Pre-diagnosis medical translation service
6.Pre-diagnosis medical planning service
7.Pre-diagnosis medical consultation service and medical process consultation and review Service
8.Pre-diagnosis medical assessment and plan matching service
9.Pre-diagnosis hospital and expert precise matching service
10.Signing and confirmation of the "International Medical Online Consultation Service Fee Confirmation Sheet"
11.Full payment of online consultation service fee
12.Online remote consultation or remote MDT consultation
13.Post-consultation medical translation service
14.Confirmation of medical intention after consultation
15.Hospital and expert precision matching service before medical treatment
16.Signing and confirmation of "Medical Tourism Service Item Confirmation Sheet"
17.Medical Tourism Service Fee Estimate Letter
18.Signing and confirmation of "Medical Tourism Service Fee Confirmation Sheet"
19.Full payment of medical tourism service fee
20.Hospital experts appointment assistance service
21."Medical Tourism Service Appointment Letter"
22.Medical tourism visa assistance for overseas patients seeking medical treatment in China
23."Medical Tourism Service Invitation Letter"
24.Assistance in processing medical visas for patient's companies
25.Accommodation booking and Pre-trip guidance / exclusive butler service for guidance and booking
26.Airport pick-up service
1.Gold health butler exclusive medical escort service
2.Assistance in handling hospital admission procedures for patient
3.Hospital medical translation escort service
4.Assist patients in booking specialist outpatient services
5.Assist patients to make inpatient appointments
6.Assist patients in making appointments for surgeries or doctor services
7.Assistance in handling the discharge procedures for patients
8.Assist patients with medical expenses payment and refund guidance services
1.Assist in organizing medical records and medical orders
2.Medical translation service for medical records after medical treatment
3.Medical report interpretation service
4.Assistance in processing medical fee notarization for patient
5.Airport drop-off service
6.Follow-up services(whole course patient management
7.Expert video consultation
Our professional team will provide you with personalized one‑on‑one service. List of services you can expect from us, for $199 USD.
Based on your demands and the condition of your illness, we will provide initial advice.
Ensure that the medical records comply with the “standard” requirements to avoid the risk of rejection.
We will tailor personalized medical tourism planning suggestions and overall service plans for you.
Provide you with professional medical consultation services to ensure accurate, clear and landing information.
Based on your specific needs, we will precisely recommend and assist in matching the appropriate hospitals and experts.
TRISANA IN NUMBERS
Patients Served Since Established: 500+
Countries: 55+
Hospitals: 200+
Reviews: 100+
Contracted Doctors: 2K+
A dedicated full-cycle team providing one-to-one support throughout the medical journey.
View all teams
The team members hold doctoral or master's degrees in medicine, have received professional education for 7 years or more, and have 2-5 years of clinical practice experience. Some have experience working in top domestic hospitals or abroad and possess the qualifications of licensed physicians in both domestic and international settings.
Explore patient experiences across leading hospitals and specialist teams in China.
Rustam, Tajikistan-- Lung Cancer Patient
Daw Khin,Myanmar--Breast Cancer Patient
Khamphanh, Laos --Gastric Cancer Patient
Aizada, Kyrgyzstan – Living Donor Lung Transplant Surgery
Abdullah, Saudi Arabia – Living Donor Liver Transplant Surgery
Alexei, Belarus --Prostate Cancer Patient
Taking Sanshan Medical Companion as an example, the standard procedure is divided into three stages:
Before entry: Medical record translation and pre-screening → Remote multidisciplinary consultation → Customized treatment plan → Cost estimation → Visa assistance → Itinerary planning.
Upon arrival in China: Airport pick-up by a dedicated person → Check-in arrangements → Green channel consultation → Hospitalization/surgery/treatment → Postoperative rehabilitation care → Full-time translator accompaniment.
After leaving the country: Receive a detailed home rehabilitation plan → Remote follow-up → Medication prescription renewal → Arrange follow-up visits or international referrals if necessary.
When choosing a service provider, we recommend considering the following points:
Authenticity of hospital resources: Whether there is an official or in-depth green channel cooperation with top-tier tertiary hospitals in China, rather than just nominal cooperation.
Service team professionalism: Does the service team include professional medical translators, general practitioner consultants, nursing teams, and legal support?
Full-process closed-loop capability: From pre-entry medical assessment, visa processing, and remote consultation, to post-entry accompaniment and care, hospitalization coordination, post-operative rehabilitation, and even post-departure follow-up, can it provide one-stop coverage?
Price transparency: Can a detailed list be provided to avoid hidden fees?
The strength of China's healthcare system: China's GDP ranks second in the world, and its medical industry has achieved leapfrog development. Top hospitals such as Renji Hospital affiliated to Shanghai Jiao Tong University School of Medicine, Ruijin Hospital affiliated to Shanghai Jiao Tong University School of Medicine, Fudan University Cancer Hospital, and Shanghai Pulmonary Hospital have joined the ranks of the world's first-class hospitals.
Extensive clinical experience: Chinese doctors perform a large number of surgeries and cover a wide range of diseases, and are highly experienced in handling difficult and complex cases .
Belt and Road Health Cooperation: China has built a health community with 156 countries, and more than 1.2 million international friends choose to come to China for medical treatment every year.
Advantages of combining Chinese and Western medicine: Postoperative rehabilitation can incorporate traditional Chinese medicine therapies such as herbal treatment, acupuncture, and massage to accelerate recovery.
Medical tourism is a health consumption model that combines high-quality overseas medical resources with travel services. Patients typically choose cross-border medical treatment based on the following considerations:
Shorter waiting times: In many developed countries, public healthcare systems have long waiting times (such as 6-12 weeks for cancer surgery), while in China, patients can be admitted quickly through a green channel.
Greater cost-effectiveness: For the same quality medical services, the cost in China is usually only one-third of that in Europe and the United States, or even lower.
Accessibility to cutting-edge technologies: China is among the world's leaders in fields such as da Vinci robotic surgery, CAR-T cell therapy, minimally invasive surgery, and proton and heavy ion therapy. Some of these technologies are already mature and applied domestically but have not yet become widespread overseas.
One-stop comprehensive solution: Some complex cases require multidisciplinary team (MDT) treatment, and China's top tertiary hospitals have the advantage of this centralized collaboration.
It depends on the urgency of the disease.
For routine critical care/surgery: if all the data is complete, a remote consultation can be completed within 1-2 weeks, and an in-person consultation and hospital admission can be arranged in China.
Emergency cases: An express channel will be opened, and patients can be arranged to come to China for hospitalization within 3-5 working days at the fastest.
High-end health check-up: Appointments can be made one week in advance.
Organ transplantation: The waiting time depends on the donor matching situation. China's organ allocation system is open and fair, and the waiting period is usually much shorter than that in European and American countries.
Of course. We encourage patients to bring at least one family member with them, as this helps stabilize the patient's emotions and facilitates postoperative care. We can also assist with the following arrangements for family members:
Visa assistance for accompanying persons
Accommodation arrangements (shared accommodation with the patient in a serviced apartment or a nearby hotel)
Routine translation and life assistance
Customized arrangements are also available for business trips or light sightseeing.
For medical treatment in China, an S2 visa (short-term private business visa) or an M visa (business visa) is typically required. Citizens of some countries may enjoy visa-free entry. Our services include:
Provide an official invitation letter and appointment confirmation letter from a top-tier hospital.
Assistance with preparing visa application materials checklist
Guidance or assistance in submitting visa applications
Coordinate expedited processing channels (subject to embassy/consulate policy)
With all required documents, the visa processing time is typically 5-10 business days.
TRISANA MEDGUIDE provides full-service "door-to-door" service:
A designated person will meet you at the airport with a sign and then take you to your accommodation by private car.
Accommodation can be arranged according to client needs: hospital-partnered rehabilitation apartments (for convenient postoperative care), five-star hotels, serviced apartments with kitchens, etc. All accommodations have been inspected in advance to ensure convenient transportation to the hospital and the availability of living conditions necessary for postoperative recovery.
Our charges follow the principle of "transparent itemization and advance estimation":
Medical expenses: Payment will be made directly according to the hospital's official standards; TRISANA MEDGUIDE will not add any markup. This includes registration fees, examination fees, surgery fees, medication fees, and hospitalization fees, and the hospital will issue official invoices.
Service Fees: TRISANA MEDGUIDE charges a one-stop service fee, which covers medical record translation, remote consultation organization, visa assistance, airport pick-up and drop-off, full-process escort and translation, postoperative nursing coordination, and follow-up after departure. A detailed breakdown will be provided before signing the contract.
Payment process: The typical model is "estimated quote → contract signing and service fee payment → payment of medical expenses based on actual hospital bills after arrival in China" to ensure fund security.
That depends on the type of insurance policy you hold.
International premium medical insurance (such as Bupa, Cigna, AXA, Allianz, etc.): Some policies support global medical treatment. We can assist you in communicating with the insurance company to obtain pre-authorization and verify the scope of coverage.
Domestic insurance only: It usually does not cover overseas medical treatment, but we can provide detailed medical invoices and translated medical records so that you can apply for partial reimbursement from your insurance company yourself.
Recommendation: Before coming to China, please provide us with your insurance information, and we will assist you with a feasibility assessment free of charge.
This depends on the specific circumstances. Factors such as the type of illness, the condition, the chosen treatment plan, and the standard of living will all affect the final cost. However, compared to equivalent services in the United States, the United Kingdom, Germany, and Singapore, it is generally possible to save at least 40%-60%.
We support multiple international payment methods:
Wire transfer (TT)
Major international credit cards (Visa / Mastercard / UnionPay)
Some Alipay/WeChat Pay cross-border versions
Supports settlement in multiple currencies including USD, EUR, and GBP.
