User Agreement

We are proud to provide users (hereinafter collectively referred to as "you") with Trisana Medguide Accounts and Websites, Software, Applications, Content, Products and Services (hereinafter referred to as "Trisana Medguide services").When you choose to use the services of Trisana Medguide, your behavior will be deemed as acceptance of this agreement and agree to be bound by the terms of this agreement.Therefore, please be sure to read the following terms carefully.

Trisana Medguide medical partner has the right to update and issue corresponding notices at any time on the terms contained in this agreement. Once the updated terms of the agreement are published, they will replace the original terms of the agreement.

1. Sign up and account

• 1.1 Some Trisana Medguide services will require you to create an account.After you complete the registration process, you will get the right to use the Trisana Medguide Account.You warrant that the information you are required to provide at the time of registration is true, accurate, up-to-date, complete in all respects, and that your registration information is continuously updated to meet timely, detailed, and accurate requirements.
• 1.2 You must bear full responsibility for the authenticity, legality and validity of the registered information; you must not impersonate others, and you must not use the name of others to publish any information; you must not create false identities to mislead others, otherwise Trisana Medguide has the right to immediately stop providing services, and all legal responsibilities arising therefrom shall be borne by you alone.
• 1.3 Your use of Trisana Medguide's products and services must be legal and in accordance with this Agreement, and you must be responsible for all actions under your registered account. Trisana Medguide cannot and will not be liable for any loss or damage caused by your actions.
• 1.4 You must keep your login information confidential so that it cannot be accessed or used by others, do not disclose, transfer, sell or lend your account and password to others, and if you authorize others to use your account, you shall be fully responsible for all actions of the authorized person under the account.

2. Services

• 2.1 The specific content of the product service of Trisana Medguide shall be provided by Trisana Medguide according to the actual situation.
• 2.2 We will update the Trisana Medguide Service at any time according to customer needs, please refer to the specific service content on the page.
• 2.3 In view of the special nature of the network service, you agree that Trisana Medguide has the right to change, interrupt or terminate part or all of the network service at any time upon prior notice.However, in the event of an emergency, the Trisana Medguide medical partner may not be able to inform in advance.Trisana Medguide will make every effort to perform the duties of the network operator, but Trisana Medguide does not guarantee that the network service will not be interrupted, nor can it guarantee the timeliness, security and accuracy of the network service.
• 2.4 Trisana Medguide needs to regularly or irregularly repair or maintain the platform or related equipment that provides network services. If the network services are interrupted within a reasonable range due to this, Trisana Medguide will notify you within a reasonable period of time, and does not need to bear any responsibility for this.
• 2.5 Trisana Medguide shall not be liable for any commercial losses, delays or non-performance caused by reasons beyond its control, and for any damages not caused by Trisana Medguide's breach of obligations.

3. Third-Party Products and Services

• 3.1 Trisana Medguide services may include products or services provided by third parties.When users use products or services provided by third parties, there may be other relevant agreements or privacy terms, which you should also carefully read and comply with.
• 3.2 You must understand and agree that in order to provide you with a better user experience, when you use third-party services, the third party may access and use your personal information, and your acceptance of the product or service shall be deemed to authorize the third party to use it without notice.
• 3.3 Trisana Medguide services or third parties may provide links to other services or resources on the Internet.Since these services and resources are not under the control of Trisana Medguide, you must understand and agree that if you have any disputes when using third-party products or services, please contact the third party directly. Trisana Medguide is not responsible for anything, but will provide necessary assistance as required by law.

4. Restrictions on rights

• 4.1 You may not license, sell, lease, transfer, issue or make any other commercial use of Trisana Medguide services in any form without the prior written consent of Trisana Medguide;
• 4.2 You must not access or use the Trisana Medguide services for the purpose of developing the same or competitive services;
• 4.3 Except as expressly provided by law, you may not reproduce, distribute, republish, download, display, post, modify, translate, merge, exploit, disassemble or reverse compile, in any form or manner, any part of the Services (including, without limitation, advertising or sponsored information in the Content or Products);
• 4.4 When you use the services of Trisana Medguide, you must comply with the relevant laws and regulations of the People's Republic of China. You shall agree that you will not use the services of Trisana Medguide for any illegal or improper activities, including but not limited to: violating the basic principles established in the Constitution of the People's Republic of China; endangering national security, disclosing state secrets, subverting state power, and undermining national unity; damaging national honor and interests; inciting national hatred, ethnic discrimination, and undermining national unity; and undermining national unity. Religious policies that promote cults and feudal superstitions; spread rumors, disrupt social order, and undermine social stability; spread obscenity, pornography, gambling, violence, homicide, terror, or incitement to commit crimes; insult or defame others, infringing on their legal rights; contain false, harmful, coercive, invasive of others' privacy, harassment, infringement, libel, vulgar, obscene, or other immoral content; contain China Restricted or prohibited by laws, regulations, rules, ordinances, and any other content that has the force of law;
• 4.5 You shall agree not to use the Trisana Medguide service to: collect information or data of other users, such as email addresses, without authorization; interfere with or disrupt the normal use of the Trisana Medguide service by other users;
• 4.6 If you breach the provisions of this Agreement or the relevant Terms of Service and thereby cause any claim, demand or loss (including reasonable attorneys' fees) asserted by any third party, you agree to indemnify and hold harmless Companion and its affiliates, affiliates or natural persons.Trisana Medguide has the right to take measures depending on the nature of your behavior, including but not limited to deleting the information content posted by the user, suspending the use license, terminating the service, restricting the use, withdrawing the Trisana Medguide account, and pursuing legal responsibility.Trisana Medguide has the right to withdraw its account for malicious registration of Trisana Medguide's account or use of Trisana Medguide's account for illegal activities, interference, harassment, deception of other users and other violations of this Agreement.As well as other users who use the preferential benefits of Trisana Medguide for members to make profits, Trisana Medguide has the right to withdraw their accounts and pursue legal responsibilities related to users.At the same time, Dr. Trisana Medguide will assist in the investigation at the request of the judicial department.
• 4.7 You shall be legally liable for your actions in the course of using the services of Trisana Medguide.The forms of your legal liability include, but are not limited to, compensation for the aggrieved person, and you shall compensate Trisana Medguide medical partner in the same amount after Trisana Medguide medical partner has first assumed the responsibility for administrative punishment or infringement damages caused by your actions.
• 4.8 Trisana Medguide or a third party entrusted by Trisana Medguide has the right to review, supervise and process your use of Trisana Medguide's services and information.

5. Disclaimer and Limitation of Liability

• 5.1 Trisana Medguide will provide you with accurate information as much as possible, but Trisana Medguide does not assume any responsibility or responsibility for the accuracy and completeness of the information.
• 5.2 Please do not disclose any important information related to account number, password, etc. to any third party that is not cooperating with Trisana Medguide, otherwise, you shall bear the losses caused thereby.
• 5.3 Trisana Medguide shall not be liable for any failure or delay in the performance of its service obligations due to circumstances beyond the reasonable control of Trisana Medguide (for example, due to malicious damage, accidents, inconsistent operating environment or other equipment failures).Dr. Trisana Medguide will do his best to minimize the impact of these events and fulfill his unaffected obligations.

6. Force Majeure

• 6.1 You understand and agree that in the process of using the services of Trisana Medguide, you may encounter risk factors such as force majeure, which may interrupt the services of Trisana Medguide.Force majeure refers to unforeseeable, unavoidable and insurmountable objective events that have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, plague epidemics and storms, as well as social events such as wars, unrest, government actions, etc.When the above situation occurs, Trisana Medguide will cooperate with the relevant units in the first time and repair in time, but within the scope of the law, Trisana Medguide will not bear the losses caused to you.
• 6.2 To the extent permitted by law, Trisana Medguide will not be liable for service interruptions or interruptions caused by: computer viruses, Trojan horses, or other malicious programs or hacking attacks not suffered by Trisana Medguide in violation of its obligations as a network operator; failure of computer software, systems, hardware, and communication lines of you or Trisana Medguide; your error or improper operation; your use of the Service in a manner not authorized by Trisana Medguide; or other circumstances that are beyond Trisana Medguide's control or reasonably foreseeable.

7. Intellectual Property Rights

• 7.1 Unless otherwise specifically stated, the intellectual property rights of the content (including but not limited to web pages, texts, pictures, audio, video, diagrams, software, etc.) provided by Trisana Medguide in the service are owned by Trisana Medguide (except for those specifically stated or marked). Whether or not these rights have been registered or registered, and regardless of which country or region they originate in, they are protected by the copyright law, trademark law, patent law, anti-unfair competition law or relevant laws and regulations of that country or region.
• 7.2 Unless otherwise specifically stated, the copyrights, patents and other intellectual property rights of the software on which Trisana Medguide provides this service are owned by Trisana Medguide.You may not implement, use, transfer or license the above intellectual property rights to any third party without the prior written consent of Trisana Medguide or the corresponding right holder; you may not modify, rent, lend, sell, distribute or create the relevant derivative works, or otherwise use all or any part of the above intellectual property rights.
• 7.3 The intellectual property rights of the above and any other content included in the services of Trisana Medguide are protected by law.You must not: circumvent or disable any content protection system or digital rights management technology used by any Trisana Medguide services; reverse compile, reverse engineer, reverse assemble, or otherwise revert any Trisana Medguide services to a readable form; remove or conceal logos, copyrights, or other proprietary marks; operate, conduct, use products, services, brands, etc. that are identical to or similar to ours in a manner that violates regulations, or is not legally authorized, or pretends to be a hitchhiker, etc., causing misunderstanding or confusion as to whether such products, services, brands, etc. have a specific connection with us.

8. Change, Interruption, Termination of the Service

• 8.1 Upon prior notification, Trisana Medguide may make changes to the service content, or interrupt, suspend or terminate Trisana Medguide's service.
• 8.2 In the event of any of the following circumstances, Trisana Medguide has the right to suspend or terminate the service provided to you without notice: to the extent permitted by law, Trisana Medguide requires you to submit true information in order to be able to accurately provide the service to you, and the personal information provided by you is untrue or inconsistent with the registration information and fails to provide reasonable proof; you violate the relevant laws and regulations or the provisions of this Agreement; in accordance with the provisions of the law or the requirements of the competent authorities; for security reasons or other necessary circumstances; if you use the charged project service and do not pay in full and on time, Trisana Medguide has interrupted, suspended or terminated the service.
• 8.3 You shall be responsible for backing up the data stored in Trisana Medguide services.If your service is terminated, Trisana Medguide may permanently delete your data from the server, except as otherwise provided by laws and regulations.After the termination of the service, Trisana Medguide is not obliged to return the data to you.

9. Application of Law and Jurisdiction

• 9.1 This Agreement is made in Shanghai, People's Republic of China.
• 9.2 The conclusion, entry into force, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (excluding conflict of laws).
• 9.3 If any dispute or controversy arises between you and Trisana Medguide, the parties shall first settle it through friendly negotiation; if the negotiation fails, you agree to submit the dispute or controversy to the jurisdiction of the people's court with jurisdiction in the place where this agreement is signed.
• 9.4 The remaining provisions of this Agreement shall remain in force and binding on the Parties, irrespective of their partial invalidity or unenforceability.
• 9.5 After the termination of the terms of this Agreement, the provisions in the terms shall continue to be valid by their nature and shall continue to be valid.

10. Other

• 10.1 Please be sure to carefully read the Privacy Policy, which is an integral part of this Agreement and has the same legal effect as this Agreement.Sensitive personal information we process includes, but is not limited to: phone number, name, profile photo, ID number, order and transaction information, as detailed in our Privacy Policy.Certain Trisana Medguide services may be accompanied by supplemental agreements, such as agreements regarding specific platforms, matters, software, applications, or other services.Any supplementary agreement is a supplement to this Agreement, and in case of conflict, the supplementary agreement shall prevail.
• 10.2 A waiver by Trisana Medguide of any provision of this Agreement shall not be deemed a further or continuing waiver of that or any other provision.The failure of Dr. Trisana Medguide to claim rights in accordance with the terms of this Agreement shall not constitute a waiver of such rights or provisions.
• 10.3 If you have any comments or suggestions on this Agreement or Trisana Medguide services, please contact Trisana Medguide Customer Service and Complaint Channel.